Alcanzando la excelencia mediante el servicio al cliente / John Tschohl, Steve Franzmeier ; traducción Claudio L. Soriano Soriano.
Material type:
TextLanguage: Spanish Original language: English Publication details: Madrid : Díaz de Santos, 1994Description: xiii, 406 p. : ilISBN: - 8479781513
- 658.812 T879a
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Libros
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Biblioteca UASD - Sede Central Sala General - 4to. Piso | Colección General | 658.812 T879a (Browse shelf(Opens below)) | Available | 000000293802 |
Browsing Biblioteca UASD - Sede Central shelves, Shelving location: Sala General - 4to. Piso, Collection: Colección General Close shelf browser (Hides shelf browser)
| 658.812 S977c CRM : | 658.812 T216p No title | 658.812 T288r Referencias para toda una vida : | 658.812 T879a Alcanzando la excelencia mediante el servicio al cliente / | 658.812 T879s 2006 Servicio al cliente : | 658.82 B964p No title conceptos y estrategias / | 658.82 B964p No title conceptos y estrategias / |
Traducción de: Achieving excellence through customer service.
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