Alcanzando la excelencia mediante el servicio al cliente / John Tschohl, Steve Franzmeier ; traducción Claudio L. Soriano Soriano.
Material type: TextLanguage: Spanish Original language: English Publication details: Madrid : Díaz de Santos, 1994Description: xiii, 406 p. : ilISBN:- 8479781513
- 658.812 T879a
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Libros | Biblioteca UASD - Sede Central Sala General - 4to. Piso | Colección General | 658.812 T879a (Browse shelf(Opens below)) | Available | 000000293802 |
Traducción de: Achieving excellence through customer service.
Incluye índice.
There are no comments on this title.
Log in to your account to post a comment.