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Alcanzando la excelencia mediante el servicio al cliente / John Tschohl, Steve Franzmeier ; traducción Claudio L. Soriano Soriano.

By: Contributor(s): Material type: TextTextLanguage: Spanish Original language: English Publication details: Madrid : Díaz de Santos, 1994Description: xiii, 406 p. : ilISBN:
  • 8479781513
Subject(s): DDC classification:
  • 658.812 T879a
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Item type Current library Collection Call number Status Date due Barcode
Libros Libros Biblioteca UASD - Sede Central Sala General - 4to. Piso Colección General 658.812 T879a (Browse shelf(Opens below)) Available 000000293802

Traducción de: Achieving excellence through customer service.

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