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	1.	Marketing de servicios : un enfoque de integración del cliente a la empresa / Valarie A. Zeithaml, Mary Jo Bitner ; traducción Maria Isabel Pérez de Lara Choy ... [et al.]. by Zeithaml, Valarie A Bitner, Mary Jo Pérez de Lara Choy, María Isabel [trad.] Edition: 1a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Original language: English Publication details: México, D. F. : McGraw-Hill Interamericana, ©2002 Availability: Items available for loan: Biblioteca UASD - Sede Central (31)Call number: 658.8 Z48m, ... Place hold Add to cart (remove)
	2.	Marketing de servicios / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler ; traducción Jorge Alberto Velázquez Arellano, Elizabeth Treviño Rosales. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Velázquez Arellano, Alberto [trad.] Treviño Rosales, Elizabeth [trad.] Edition: 2a. ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Original language: English Publication details: México : McGraw-Hill Interamericana, ©2009 Availability: Items available for loan: Biblioteca UASD - Sede Central (3)Call number: 658.8 Z48m 2009, ... Place hold Add to cart (remove)

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