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Todo el poder al cliente : el nuevo imperativo de la calidad del servicio / Karl Albrecht.

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Material type: Text

TextLanguage: Spanish Series: Paidós Empresa ; 30Publication details: Barcelona : Ediciones Paidós Ibérica, 1994Edition: 1a. edDescription: 353 p. : ilISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Libros	Biblioteca UASD - Sede Central Sala General - 4to. Piso	Colección General	658.812 A341t (Browse shelf(Opens below))	Available		000000057093

Reimpr. 1996

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