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	1.	CRM : customer relationship management / Patricia B. Seybold ... [et al.] ; traducción Carlos Ganzinelli. by Seybold, Patricia B Series: Serie: Harvard Business Review Material type: Text; Format: print Language: Spanish Publication details: Bilbao : Ediciones Deusto, © 2002 Availability: Items available for loan: Biblioteca UASD - Sede Central (6)Call number: 658.812 C936, ... Place hold Add to cart (remove)
	2.	CRM : cómo implementar y beneficiarse de la gestión de las relaciones con los clientes / Jay Curry, Adam Curry. by Curry, Jay Curry, Adam Series: Gestión 2000 Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Original language: English Publication details: Barcelona : Ediciones Gestión 2000, 2002 Availability: Items available for loan: Biblioteca UASD - Sede Central (1)Call number: 658.812 C976c. Place hold Add to cart (remove)

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