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	1.	¡El cliente manda! : la importancoa de las cadenas de abasteciento en la satisfaccón de sus necesidades / Roger D. Blackwell, Kristina Stephan ; traducción Adriana de Hassan. by Blackwell, Roger D Stephan, Kristina Hassan, Adriana de [trad.] Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Publication details: Bogotá : Grupo Editorial Norma, 2002 Availability: Items available for loan: Biblioteca UASD - Sede Central (1)Call number: 658.812 B632c. Place hold Add to cart (remove)
	2.	Clientes para siempre : [cómo convertir a un comprador ocasional en un cliente para siempre / Carl Sewell, Paul B. Brown ; traducción Roberto A. Hass. by Sewell, Carl Brown, Paul B Hass, Roberto A Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Publication details: México : McGra-HillInteramericana de México, 1994 Availability: Items available for loan: Biblioteca UASD - Sede Central (1)Call number: 658.812 S516c. Place hold Add to cart (remove)

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