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	1.	CRM : cómo implementar y beneficiarse de la gestión de las relaciones con los clientes / Jay Curry, Adam Curry. by Curry, Jay Curry, Adam Series: Gestión 2000 Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Original language: English Publication details: Barcelona : Ediciones Gestión 2000, 2002 Availability: Items available for loan: Biblioteca UASD - Sede Central (1)Call number: 658.812 C976c. Place hold Add to cart (remove)
	2.	CRM a través de Internet : cómo identificar, atraer, atender y retener a los clientes con ayuda de Internet / Kathleen Sindell. by Sindell, Kathleen Series: Gestión 2000 Material type: Text; Format: print Language: Es Publication details: Barcelona : Ediciones Gestión 2000, 2003 Availability: Items available for loan: Biblioteca UASD - Sede Central (1)Call number: 658.812 S616c. Place hold Add to cart (remove)

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