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	1.	Cómo hacer reingeniería / Raymond L. Manganelli, Mark M. Klein ; traducción Jorge Cárdenas Nannetti. by Manganelli, Raymond L Klein, Mark M Cárdenas Nannetti, Jorge [trad.] Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Original language: English Publication details: Bogotá : Norma, 1995 Availability: Items available for loan: Biblioteca UASD - Sede Central (5)Call number: 658.4063 M277c, ... Place hold Add to cart (remove)
	2.	Dirección por servicio : la "otra" calidad, la "única" reingeniería / Joan Ginebra, Rafael arana de la Garza. by Ginebra, Joan Arana de la Garza, Rafael Material type: Text; Format: microfilm Language: Spanish Publication details: México : McGraw-Hill, 1999 Availability: Items available for loan: Biblioteca UASD - Sede Central (1)Call number: 658.562 G492d . Place hold Add to cart (remove)

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