Servicio al cliente : el arma secreta de la empresa que alcanza la excelencia / John Tschohl ; traducción Claudio L. Soriano.
Material type: TextLanguage: Spanish Publication details: México D. F. : Editorial Pax México, 2006Edition: 4a edDescription: xx, 379 p. : ilISBN:- 9688607525
- 658.812 T879s 2006
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Libros | Biblioteca UASD - Sede Central Sala General - 4to. Piso | Colección General | 658.812 T879s 2006 (Browse shelf(Opens below)) | Available | 000000079842 |
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Traducción de: Archieving excellence through customer service.
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