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Servicio al cliente : el arma secreta de la empresa que alcanza la excelencia / John Tschohl ; traducción Claudio L. Soriano.

By: Contributor(s): Material type: TextTextLanguage: Spanish Publication details: México D. F. : Editorial Pax México, 2006Edition: 4a edDescription: xx, 379 p. : ilISBN:
  • 9688607525
Subject(s): DDC classification:
  • 658.812 T879s 2006
Online resources:
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Item type Current library Collection Call number Status Date due Barcode
Libros Libros Biblioteca UASD - Sede Central Sala General - 4to. Piso Colección General 658.812 T879s 2006 (Browse shelf(Opens below)) Available 000000079842

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Traducción de: Archieving excellence through customer service.

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